عدد الايام
5 Days
مجال التدريب
دورات التسويق والمبيعات
المحاور الرئيسية للبرنامج
Global Variables and the Need for Excellence and the Role of the Sales Representative in Achieving It.
- Preparation and planning for the sales meeting.
- Customer behaviors and patterns and how to deal with them.
- Salespeople, their roles, and their qualifications.
- Essential knowledge for a successful salesperson (market, competitors, products, company).
- Setting sales goals and preparing a daily work plan.
- Skills and techniques for researching and identifying new customers.
- Planning the sales meeting. — Guidelines for success in the sales meeting.
- Behavioral sales interaction between the seller and the customer and various sales situations.
- Sales negotiation skills.
- Customer handling skills and understanding their motivations.
- Effective communication skills. — Listening skills and the art of dialogue.
- Controlling anxiety.
- Handling sales objections and closing the deal.
- Why does the customer object? Classification of objections.
- How to handle objections (timing, steps, techniques).
- Techniques for closing deals and ending the sales meeting.
أهداف الدورة
- Developing the participants' ability to understand the types of customers they deal with, identify the appropriate approach to interact with them, and prepare them to face the challenges of the sales task.
- Enhancing the participants' skills in preparing a sales work program and comparative planning for the customer, with a focus on the well-rounded personality of the salesperson.
- Improving the communication skills of sales representatives, including the art of listening and its principles, and the method of handling sales objections.
بماذا تتميز برامجنا التدريبية
High-quality scientific material, both in content and presentation, designed in a luxurious manner.
- Trainers of the highest caliber.
- Advanced training methods.
- A team trained to ensure complete comfort for the trainees.
- Training halls equipped with all necessary facilities.
- The ability to design training programs according to the strategies of the companies they are offered to.
معايير الجودة المطبقة
At Creative Sources for Training (CS), we strive to apply the highest quality standards to achieve the desired goals through:
- Conducting pre- and post-tests to determine the added value of the program.
- Relying on workshops and enhancing interaction between the trainer and participants, as well as among the participants themselves.
- Using the latest globally applied training methods and interactive tools.
- Sharing experiences of institutions that have implemented similar programs and achieved great success.
- Preparing and designing training materials by specialists and practitioners with experience in similar projects, presented in a luxurious manner.
- Focusing on delivering the project in a distinguished training environment that aligns with the nature of the program, in one of the premium hotels.
- Limiting the number of participants to a maximum of 20 per program.
- Providing detailed reports for each training program covering aspects such as attendance, participation, assignments, test results, etc.