Six Sigma

• • Introduction to the Concept and Dimensions of the Six Sigma Strategy:

  • Modern Customer Segmentation and Its Impact on Performance (Internal/External Customer)
  • How Quality Is Achieved in Practice
  • Poor Quality and How to Measure It - Results Achieved from Quality (Juran's Trilogy)
  • Benefits Gained by Organizations from Implementing the Six Sigma Strategy

  Monitoring and Control Phase for Implemented Improvements

  Improvement Phase and Eliminating Quality Defects:

• Deriving a Set of Alternative Solutions from the Analysis Phase and Filtering Them by Evaluating to Reduce Possible Alternatives; Selecting the Alternative with the Best Application and Improvement Opportunity.
• Establishing a Complete Framework and Initial Design for the Proposed Improvements.
• Designing the Necessary Improvements to Align the Organization's Culture with the Proposed Alternative; Creating a Final Implementation Plan for the Proposal Proven Effective in Eliminating Defects.

• Basic Concepts for Implementing the Six Sigma Strategy:

• Accurate Definition and Identification of Quality Issues and Customer Requirements; Focusing on Symptoms Rather Than Causes.
• Preparing a Detailed Process Flowchart to Identify Aspects that the Improvement Project Should Focus On.
• Developing an Improvement and Development Plan, Forming the Work Team, Defining Responsibilities, and Providing the Required Resources.

• Helping participants learn how to lead the operations they are assigned within the framework of the basic concepts of the new administrative approach, Six Sigma, and developing their skills in successfully handling each phase of the superior improvement model and evaluating and improving organizational performance.
• Providing them with comprehensive knowledge of most of the global experiences of leading companies and organizations that have successfully implemented this strategy and the positive impact of this successful implementation on profitability and customer satisfaction.

High-quality scientific material, both in content and presentation, designed in a luxurious manner.

• Trainers of the highest caliber.
• Advanced training methods.
• A team trained to ensure complete comfort for the trainees.
• Training halls equipped with all necessary facilities.
• The ability to design training programs according to the strategies of the companies they are offered to.

At Creative Sources for Training (CS), we strive to apply the highest quality standards to achieve the desired goals through:

• Conducting pre- and post-tests to determine the added value of the program.
• Relying on workshops and enhancing interaction between the trainer and participants, as well as among the participants themselves.
• Using the latest globally applied training methods and interactive tools.
• Sharing successful experiences from institutions that have implemented similar programs.
• Preparing and designing training materials by specialists and practitioners experienced in similar projects, presented in a luxurious manner.
• Focusing on delivering the project in a distinguished training environment that aligns with the nature of the program, in one of the premium hotels.
• Limiting the number of participants to a maximum of 20 per program.
• Providing detailed reports for each training program covering aspects such as attendance, participation, assignments, test results, etc.